Terms of Service Agreement

THIS IS AN AGREEMENT BETWEEN YOU (hereinafter “You” or “Your”) AND IT JUST DONE LIMITED (hereinafter “IT Just Done Ltd”) GOVERNING YOUR USE OF IT JUST DONE LIMITED SERVICES.
This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions.

Agreement of Terms

You must be of legal age to enter into a binding agreement in order to accept the Terms. If you do not agree to the General Terms, do not use any of our Services. These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Services are sold and provided by Us through this website, www.jomomail.com (“Our Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Services from Our Site. You will be required to read and accept these Terms of Sale when ordering Services. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Services through Our Site. These Terms of Sale, as well as any and all Contracts are in the English language only. You can accept the Terms by checking a checkbox or clicking on a button indicating your acceptance of the terms or by actually using the Services.

Definitions and Interpretation

1.1 - In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Contract” : means a contract for the purchase and sale of Services, as explained in Clause 8;

“Order” : means your order for the Services;

“Order Confirmation” : means our acceptance and confirmation of your Order;

“Services” : means the services which are to be provided by Us to you as specified in your Order (and confirmed in Our Order Confirmation); and

“We/Us/Our” : means IT Just Done Ltd, a company registered in England under Company Number 07816607, whose registered address is 58 Berwick Road, Buxton, Derbyshire, SK17 9PE

2. Information About Us


2.1 Our Site, www.jomomail.com, is owned and operated by IT Just Done Ltd, a limited company registered in England under Company Number 07816607, whose registered address is 58 Berwick Road, Buxton, Derbyshire, SK17 9PE. Our VAT number is GB130056072

3. Description of Service and Access to and Use of our Site


3.1 Access to Our Site is free of charge.

3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.

3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

3.4 Use of Our Site is subject to our Website Terms of Use. Please ensure that you have read them carefully and that you understand them.

3.5 We provide an email client service. You may use the Service for your personal and business use or for internal business purpose in the organization that you represent.

3.6 You may connect to the Services using any Internet browser supported by the Service.

3.7 You are responsible for obtaining access to the Internet and the equipment necessary to use the Service.

3.8 You can create and edit content with your user account and if you choose to do so, you can publish and share such content.


4. Changes of Terms of Service


4.1 We may change the Terms upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Terms that affect your rights, you will be provided with at least 30 day’s advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing IT Just Done Ltd notice by email within 30 days of being notified of the availability of the modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Terms will be deemed to be your agreement to the modified Terms.


5. User Sign up Obligations

5.1 You need to sign up for a user account by providing all required information in order to access or use the Services.

5.2 You agree to: a) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if IT Just Done Ltd has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, IT Just Done Ltd may terminate your user account and refuse current or future of the Service.


6. Services, Pricing and Availability

6.1 We make all reasonable efforts to ensure that all general descriptions of the Service available from Us corresponds to the actual Service that will be provided to you, however please note that the exact nature of the Service may vary depending upon your individual requirements and circumstances.

6.2 Please note that sub-Clause 7.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to variations of the correct Service.

6.3 We neither represent nor warrant that all Services will be available at all times and cannot necessarilyconfirm availability until confirming your Order.

6.4 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. Changes in price will not affect any Order that you have already placed (please note sub-Clause 7.8 regarding VAT, however).

6.5 All prices are checked by Us when We process your Order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing before proceeding with your Order to inform you of the mistake and to ask you how you wish to proceed. We will give you the option to purchase the Services at the correct price or to cancel your Order. We will not proceed with processing your Order until you respond. If We do not receive a response from you within 24 hours, We will treat your Order as cancelled and notify you of the same in writing.

6.6 In the event that the price of Services you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.

6.7 All prices on Our Site DO NOT include VAT. If VAT is applicable to your order it will be generated automatically during the payment process.


7. Orders – How Contracts Are Formed

7.1 Our Site will guide you through the ordering process. Before submitting your Order to Us you will be given the opportunity to review your Order and amend any errors. Please ensure that you have checked your Order carefully before submitting it.

7.2 No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that We have accepted it. Our acceptance is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding contract between Us and you (“the Contract”).

7.3 Order Confirmations shall contain the following information:

7.3.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;

7.3.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes and other additional charges;

7.3.3 A full account of your purchase history is always available in your personal admin portal.

7.4 If We, for any reason, do not accept or cannot fulfil your Order, no payment shall be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 72 hours.

7.5 You may change your Order at any time before We begin providing the Services by contacting Us.

7.6 If you change your Order, We will confirm all agreed changes in writing.

7.7 If you change your mind, you may cancel your Order or the Contract before or after We begin providing the Services subject to these Terms. For details of your cancellation rights, please refer to Clauses 12 and 13.

7.8

7.8.1 The required personnel and/or required materials necessary for the provision of the Services are not available; or

7.8.2 An event outside of Our control continues for more than 72hours (please refer to Clause 15 for events outside of Our control).

7.9 If We cancel your Order under sub-Clause 7.8 and We have taken payment any such sums will be refunded to you as soon as possible and in any event within 72 hours. If We cancel your Order, you will be informed by email to your primary account and the cancellation.

7.10 Any refunds due under this Clause 8 will be made using the same payment method that you used when ordering the Services [unless you specifically request that We make a refund using a different method].


8. Payment

8.1 The Services are available under subscription plans of various durations.

8.2 Your subscription will be automatically renewed at the end of each subscription period unless you downgrade your paid subscription plan to a free plan or inform us that you do not wish to renew the subscription.

8.3 At the time of automatic renewal, the subscription fee will be charged to the method of payment last used by you.

8.4 We provide you the option of changing the details if you would like the payment for the renewal to be made through a different payment method.

8.5 If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date.

8.6 If you have not downgraded to a free plan and if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized IT Just Done Ltd to charge the subscription fee to the payment method last used by you.

8.7 From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then current billing cycle.

8.8 You will not be charged for using any Service unless you have opted for a paid subscription plan.


9. Provision of the Service

9.1 As required by law, We will provide the Services with reasonable skill and care, consistent with best practices and standards in the industry, and in accordance with any information provided by Us about the Services and about Us. We will begin providing the Services on the date agreed when you make your Order (which We shall confirm in the Order Confirmation). Please note that if you request that the Services begin within the legal 14 calendar day cancellation (or “cooling off”) period, your right to cancel may be limited or lost. Please refer to Clauses 11 and 12 for more details on your cancellation rights, including the cooling off period. We will use all reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.

9.2 We will continue providing the Services until the estimated completion date set out in the Order Confirmation.

9.3 We will make every reasonable effort to provide the Services in a timely manner [and to complete them on time]. We cannot, however, be held responsible for any delays if an event outside of Our control occurs. Please refer to Clause 16 for events outside of Our control.

9.4 If We require any information or action from you in order to provide the Services, We will inform you of this as soon as is reasonably possible.

9.5 If the information you provide or the action you take under sub-Clause 9.4 is delayed, incomplete or otherwise incorrect, We will not be responsible for any delay caused as a result.

9.6 In certain circumstances, for example where there is a delay in you sending Us information or taking action required under sub-Clause 19.4, We may suspend the Services (and will inform you of that suspension by email to your primary account.

9.7 In certain circumstances, for example where We encounter a technical problem, We may need to suspend or otherwise interrupt the Services to resolve the issue. Unless the issue is an emergency that requires immediate action We will inform you in advance by email to your primary account before suspending or interrupting the Services.

9.8 If you do not pay Us for the Services as required by Clause 9, We may suspend the Services until you have paid any and all outstanding sums due. If this happens, we will inform you by email to your primary account.


10. Restrictions on Use

10.1 In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) use the third party links to sites without agreeing to their website terms & conditions; (iv) post links to third party sites or use their logo, company name, etc. without their prior written permission; (v) publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity; (vi) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of IT Just Done Ltd; (vii) violate any applicable local, state, national or international law; and (viii) create a false identity to mislead any person as to the identity or origin of any communication.


11. Spamming and Illegal Activities

11.1 You agree to be solely responsible for the contents of your transmissions through the Services.

11.2 You agree not to use the Services for illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libellous, invasive of another's privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another.

11.3 You agree not to use the Services for the transmission of "junk mail", "spam", "chain letters", “phishing” or unsolicited mass distribution of email.

11.4 We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.


12. Your Legal Right to Cancel (Cooling Off Period)

12.1 If you are a consumer, you have a legal right to a “cooling off” period within which you can cancel the Contract for any reason. This period begins once your Order is accepted and We have sent you an Order Confirmation, i.e. when the Contract between you and Us is formed. The period ends at the end of 14 calendar days after that date.

12.2 If you wish to exercise your right to cancel under this Clause 12, you must inform Us of your decision within the cooling off period. You may do so in any way you wish, however for your convenience We offer a cancellation form within your account admin portal.

12.3 Cancellation by email is effective from the date on which you send Us your message. Please note that the cooling off period lasts for whole calendar days. If, for example, you send Us an email or letter by 23:59 on the final day of the cooling off period, your cancellation will be valid and accepted. If you would prefer to contact Us directly to cancel, please use the following details:

12.3.1 Telephone:01298-60500

12.4 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services in the future, however please note that you are under no obligation to provide any details if you do not wish to.

12.5 As specified in sub-Clause 12.1, if the Services are to begin within the cooling off period you are required to make an express request to that effect. This request forms a normal part of the order process. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:

12.5.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.

12.5.2 If you cancel after provision of the Services has begun but is not yet complete you will still be required to pay for the Services provided up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 72hours and in any event no later than 14 calendar days after you inform Us that you wish to cancel. Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].


13. Cancellation After the Legal Cancellation Period

13.1 Cancellation of Contracts after the 14 calendar day cooling off period has elapsed shall be subject to the to a minimum contract duration of 30 days.

13.2 If you wish to cancel under this Clause 13, you must inform Us of your decision to do so. You may do so in any way you wish, however for your convenience We offer a cancellation form within your account admin portal. If you would prefer to contact Us directly, please use the following details:

13.2.1 Telephone: 01298-605000

13.3 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services in the future, however please note that you are under no obligation to provide any details if you do not wish to.

13.4 You may be entitled to cancel immediately by giving Us written notice in the following circumstances:

13.4.1 We breach the Contract in a material way and fail to remedy the breach within 24 hours of you asking Us to do so in writing; or

13.4.2 We go into liquidation or have a receiver or administrator appointed over Our assets; or

13.4.3 We change these Terms of Sale to your material disadvantage; or

13.4.4 We are adversely affected by an event outside of Our control [that continues for more than 72 hours] (as under sub-Clause 15.2.5).

13.5 You will be required to pay for Services supplied up until the point at which you inform Us that you wish to cancel, if this date is outside of the 14 day cooling off period a minimum charge of one month’s subscription will apply.

13.6 If you are cancelling due to Our failure to comply with these Terms of Sale Agreement, you will not be required to make any payment to Us (unless such failure is due to an event outside of Our control or is due to your failure to comply with any of your obligations).

13.7 Refunds under this Clause 13 will be issued to you within 72hours and in any event no later than 14 calendar days after the date on which you inform Us that you wish to cancel. Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].


14. Our Rights to Cancel

14.1 For cancellations before we begin providing the Services, please refer to sub-Clause 7.8.

14.2 We may cancel the Services after We have begun providing them due to an Event outside of Our control that continues for more than 72 hours as under sub-Clause 15.1, In such cases, you will only be required to pay for Services that We have already provided up until the point at which We inform you that We are cancelling the contract. No payment will be due from you and if you have already made any payment to us, such sums will be refunded to you.

14.3 Once We have begun providing the Services, We may cancel the Contract at any time and will give you at least 30 calendar days' written notice of such cancellation. You will only be required to pay for Services that you have received. Such sums will be deducted from any refund due to you.

14.4 Refunds due under this Clause 14 will be issued to you within 72 hours and in any event no later than 14 calendar days after the day on which We inform you of the cancellation. Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].

14.5 We may cancel immediately by giving you written notice in the following circumstances:

14.5.1 You fail to make a payment by the due date as set out in Clause 8.

14.5.2 You breach the contract in a material way and fail to remedy the breach within 24 hours of Us asking you to do so in writing.


15. Events Outside of Our Control (Force Majeure)

15.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our reasonable control

15.2 If any event described under this Clause 15 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms:

15.2.1 We will inform you as soon as is reasonably possible;

15.2.2 Our obligations under these Terms (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

15.2.3 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary;

15.2.4 If the event outside of Our control continues for more than 72 hours We may cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event no later than 14 calendar days after the date on which We inform you of the cancellation;

15.2.5 If an event outside of Our control occurs and continues for more than 72 hours and you wish to cancel the Contract as a result, you may do so in any way you wish, however for your We offer a cancellation form within your account admin portal. If you would prefer to contact Us directly, please use the following details:

15.2.6 Telephone: 01298-605000

15.3 In each case, providing Us with your name, address, email address, telephone number, and Order Number. Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event no later than 14 calendar days after the date on which you inform Us that you wish to cancel.


16. Problems with the Services and Your Legal Rights

16.1 We always use reasonable endeavours to ensure that Our Services are trouble-free. If, however, there is a problem with the Services please contact Us as soon as is reasonable possible via our website www.jomomail.com.

16.2 We will use reasonable endeavours to remedy problems with the Services as quickly as is reasonably possible and practical.

16.3 As a consumer, you have certain legal rights with respect to the purchase of services. For full details of your legal rights and guidance on exercising them, it is recommended that you contact your local Citizens Advice Bureau or Trading Standards Office.


17. Our Liability

17.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.

17.2 We provide Services for domestic and private use or purposes. We make no warranty or representation that the Services are fit for commercial, business or industrial purposes of any kind. We will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.

17.3 Nothing in these Terms seeks to exclude or limit Our liability caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.


18. Personal Information and Privacy

18.1 Personal information you provide to IT Just Done Ltd through the Service is governed by IT Just Done LtdPrivacy Policy.

18.2 Your election to use the Service indicates your acceptance of the terms of the IT Just Done Ltd Privacy Policy.

18.3 You are responsible for maintaining confidentiality of your username, password and other sensitive information.

18.4 You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to admin@jomomail.com or by calling us on any of the numbers listed on https://www.Jomomail.com/contact-us.php.

18.5 We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.


19. Communication and Contact Details

19.1 If you wish to contact Us with general questions or complaints, matters relating to Our Services or your Order, matters relating to cancellations, you may contact Us by telephone at 01298-605000, by email at admin@jomomail.com, or by post at 58 Berwick Road, Buxton, Derbyshire, SK17 9PE.

19.2 The Service may include certain communications from IT Just Done Ltd, such as service announcements, administrative messages and newsletters.

19.3 You understand that these communications shall be considered part of using the Services.

19.4 As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.


20. Complaints and Feedback

20.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

20.2 All complaints must be sent to complaints@jomomail.com or by post to our registered business address, 58 Berwick Road, Buxton, Derbyshire, SK17 9PE.

20.3 We take all complaints seriously and will endeavour to respond to your complaint within 24 hours and work together to facilitate a satisfactory resolution.


21. Trademark

21.1 Jomo, Jomomail, Jomo logo, the names of individual Services and their logos are trademarks of Jomomail Ltd. You agree not to display or use, in any manner, the Jomomail trademarks, without Jomo’s prior permission.


22. Inactive User Accounts

22.1 We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days.

22.2 In the event of such termination, all data associated with such user account will be deleted. We will provide you prior notice of such termination and option to back-up your data.


23. Data Ownership

23.1We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant IT Just Done Ltd the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for IT Just Done Ltd’s commercial, marketing or any similar purpose.


24. User Generated Content

24.1 You may transmit or publish content created by you using any of the Services or otherwise. However, you shall be solely responsible for such content and the consequences of its transmission or publication.

24.2 Any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines.

24.3 You are responsible for ensuring that you do not accidentally make any private content publicly available.

24.4 Any content that you may receive from other users of the Services, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content.

24.5 In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s), you agree not to remove such copyright notice(s) or disable such copy protection feature(s) as the case may be.

24.6 By making any copyrighted/copyrightable content available on any of the Services you affirm that you have the consent, authorization or permission, as the case may be from every person who may claim any rights in such content to make such content available in such manner. Further, by making any content available in the manner aforementioned, you expressly agree that IT Just Done Ltd will have the right to block access to or remove such content made available by you if IT Just Done Ltd receives complaints concerning any illegality or infringement of third party rights in such content.

24.7 By using any of the Services and transmitting or publishing any content using such Service, you expressly consent to determination of questions of illegality or infringement of third party rights in such content by the agent designated by IT Just Done Ltd for this purpose.


25. Disclaimer of Warranties

25.1 YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK.

25.2 THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. IT JUST DONE LTD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

25.3 IT JUST DONE LTD MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

25.4 USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL.

25.5 NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM IT JUST DONE LTD, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.


26. Indemnification

26.1 You agree to indemnify and hold harmless IT Just Done Ltd, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including legal fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by IT Just Done Ltd.


27. Suspension and Termination

27.1 We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies.

27.2 Objections to suspension or disabling of user accounts should be made to complaints@jomomail.com within thirty days of being notified about the suspension.

27.3 We may terminate a suspended or disabled user account after thirty days.

27.4 We will also terminate your user account on your request.

27.5 In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms.

27.6 You have the right to terminate your user account if IT Just Done Ltd breaches its obligations under these Terms and in such event, you will be entitled to prorated refund of any prepaid fees.

27.7 Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.


28. Other Important Terms

28.1 We may transfer (assign) Our obligations and rights under these Terms (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

28.2 You may not transfer) your obligations and rights under these Terms (and under the Contract, as applicable) without Our express written permission.

28.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms.

28.4 If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.

28.5 No failure or delay by Us in exercising any of Our rights under these Terms means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms means that We will waive any subsequent breach of the same or any other provision.

28.6 We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms at any time, We will give you at least 30 days written notice of the changes before they come into effect. If you wish to cancel the Contract as a result, please refer to sub-Clause 13.


29. Law and Jurisdiction

29. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales, Northern Ireland, Scotland.

29. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in the terms above takes away or reduces your rights as a consumer to rely on those provisions.

29. If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

29. If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales, Northern Ireland, Scotland


END OF TERMS